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All the very latest news from Uscita
Customer Experience and business value

March

19th

2020

Customer expectations and the importance to business value

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Whilst revenue and profit are of course related to the value of your business, don’t underestimate customer expectations. Business value isn’t necessarily monetary. Without meeting customer expectations, it’s unlikely you’d have any form of revenue. When considering customers the main questions you should be asking yourself are Who are your customers? Where do they come […]

June

15th

2018

Customer Experience: The Value Driver not to be underestimated

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Would your customers recommend you? One of the most straightforward of the 8 Key Value Builder Drivers is Customer Experience. How would a prospective buyer evaluate your business if they were looking to make an offer? Looking at the overall health of your business, buyers will be assessing more than just your industry and revenue. […]