News

All the very latest news from Uscita

February

25th

2019

The Value Behind Behaviour

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Earlier in the month we highlighted that value in business isn’t necessarily monetary. Whilst revenue and profit are of course related to the value of your business, don’t underestimate how important it is to understand customer behaviour. Without them, it’s unlikely you’d have any form of revenue. We aim to clarify the main questions you […]

customer satisfaction

February

14th

2019

Understanding Customer Behaviour

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Value in business isn’t always monetary, being able to demonstrate a clear understanding of your marketing strategies, customer engagement and retention, will be invaluable. Knowing where your customers come from and being able to clearly articulate this is key for success. What marketing activities bring in your audience? Why do they work with you? What’s […]

June

15th

2018

Customer Experience: The Value Driver not to be underestimated

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Would your customers recommend you? One of the most straightforward of the 8 Key Value Builder Drivers is Customer Experience. How would a prospective buyer evaluate your business if they were looking to make an offer? Looking at the overall health of your business, buyers will be assessing more than just your industry and revenue. […]