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News

All the very latest news from Uscita
customer expectations and business value

March

19th

2020

Customer expectations and their importance to business value

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Whilst revenue and profit are of course related to the value of your business, don’t underestimate customer expectations. Business value isn’t necessarily monetary. Without meeting customer expectations, it’s unlikely you’d have any form of revenue. When considering customers the main questions you should be asking yourself are Who are your customers? Where do they come […]

Customer satisfaction and business value

October

10th

2019

How does customer satisfaction impact business valuation?

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This post was originally posted on 3rd of May 2016. Customer satisfaction can be a key driver for growth, and for increasing the value of your business. For you to be able to reap the rewards though, you need to know how to quantify and use customer satisfaction when presenting your business. What is the […]

March

26th

2019

Narrow your Skills Gap to create a more secure future for your business

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As we’ve discussed in our last blog, value in business isn’t always monetary, aside from valuing your customers, what about your staff? News outlets have recently highlighted a skills gap crisis, with automation on the rise and employees not developing their abilities. What does this mean for your company? What is the skills gap? With […]

stock

December

24th

2018

Stock Tidy Up – Be smart with your inventory

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There is certainly truth in the phrase “tidy home, tidy mind” and the same can be applied to your work space. The intention here isn’t to lecture you on your cleaning habits, rather highlight that if you’ve got stock which isn’t moving, do something about it. SLOB’s (SLow moving & OBsolete) stock or other un-utilised […]

health and safety

December

13th

2018

Health & Safety in the workplace

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Aside from maybe glancing at that obligatory health and safety document stuck to the back of your office kitchen door, do you really know what should be in place to keep employees safe whilst at work? For certain industries this will be second nature, take construction or medical companies for example. For many office-based companies, […]

legal documentation

December

5th

2018

Legal Documentation – What do you need to have in place?

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To start off our Better Business Bites series, looking at all aspects affecting SMEs, we are focusing on Legal Documentation. There’s plenty of common legal documentation you need in place to ensure a business is protected, as well as running smoothly. The good news is that at lot can now be managed online, simplifying the […]

financial performance

December

4th

2018

Is your Financial Performance Healthy?

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If someone asked you about your company’s Financial Performance, what would you say? This is one of the simplest Value Drivers, yet one of the most difficult to deliver on. A healthy financial performance will drive saleability, but it’s vital to remember that this isn’t solely about the numbers. Of course, your top line revenue […]

Monopoly

September

24th

2018

Monopoly of Control – Where does your business fit?

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Normally when we hear the word monopoly, it conjures up images of that fateful game at Christmas time that nearly always ends in tears. But we’re not here to talk about that version of a monopoly, although the boardgame does provide a great analogy of monopoly control in business. Defined as a situation where there […]

cashflow see saw

August

20th

2018

The Valuation Seesaw: Is your cashflow healthy?

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Does your business fund its own overheads? Does your cash get absorbed immediately by costs? Is your cashflow healthy? If your cashflow is unbalanced, the value and sale of your business could be compromised. When a prospective buyer is contemplating a takeover, their priority isn’t simply to reward your blood, sweat and tears with one […]

growth potential

July

16th

2018

The Benefits of Knowing your Growth Potential

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Do you know your Growth Potential? Preparing for a sale or exit from your business might seem like the end but it’s important to realise that for whoever is taking your place, it’s the beginning. Potential buyers aren’t solely concerned with past performance, they need to be assured that there’s a future in your business […]

Business Flexibility

May

14th

2018

Why businesses with flexibility will survive

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How much flexibility is in your business? Would your business survive, even thrive, without you? To kick off the first in our series of 8 mini blogs that will help you build value in your business, we’re focusing on The Switzerland Structure. The term unsurprisingly, derives from the country and relates to independence. Often mocked for […]

customer dependency

March

19th

2018

How to Reduce Dependency to Improve Value

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Business owners like to be in control, but as your business grows and evolves it can develop in a way which creates dependency and weaknesses. Hairline cracks in your walls, for want of a better description, just waiting for the next big storm. Yet during that initial growth of a new company or new product […]

prepared for selling a business?

September

8th

2017

Selling a Business: How Prepared Are You?

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It is your business and you have worked hard to make it into something you care about.  Now you are thinking that it is time to sell it on.  Maybe you have retirement plans, or you just want to do something else. You want to make the next big move, but how prepared are you […]

business value timing risks

June

19th

2017

Business Value: Does Timing Affect Risks?

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The poet William Blake wrote,“What is the price of experience? Do men buy it for a song?” Experience in business has value, but the longer your business is out there, the more risk you expose it to.  This is why timing is critical when it comes to selling a business. Changes in Attitude and Lifestyle […]

Stop value-draggers

May

6th

2017

Stop these 5 value-draggers de-valuing your business

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When it comes to business sales buyers have the upper hand. Supported by due diligence, buyers step back and look at a business objectively. The process detects inefficiencies and risks, known as ‘value-draggers’. Value-draggers cost time, money and effort to resolve and can impact on the selling price the vendor can achieve. Address these five […]

Scale up

April

6th

2017

How to scale up your business when it’s just you

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You’re currently such a big part of your business, it’s hard to visualise how that’s ever going to change. After all, you are your business. Your clients buy into you, your skills and qualities, and the personal service you deliver. So what’s the best way to scale up the business for growth? As a sole […]

December

16th

2016

Santa’s Business Model. Naughty or Nice List?

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In a moment of insanity last year, I found Paul deep in conversation with Santa; imagining what score might come out on Value Builder if Santa’s own business model was assessed. Would Santa’s business model be on a naughty or nice list? The conversation went like this…… Paul : “In terms of Financial Performance, you […]

November

23rd

2016

Nurture Your Small Business Niche

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Building up a business from scratch is no mean feat and finding your niche is a key part to that development. Many business owners we work with have done just this. From that initial seed of an idea, you nurture your business through strong growth until reaching a natural point in its lifecycle where it’s ready […]

over dependence impact on business value

October

26th

2016

How Can Structural Diversity Add Business Value?

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Individuals may often drive businesses.  But in order to build true value, a business needs systems and procedures. Also, an over-reliance on a small number of key customers or a limited number of suppliers leaves companies prey to structural weaknesses, which drag down their business value.   Personalities, Processes and Dependencies If a business has people […]

iPhone - USP

August

26th

2016

How Can You Control the Market Using Your USP?

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Do you control the market or does the market control you? If your business is commodity price-driven then resisting the downward pressure on price can be hard. But if you have a unique selling proposition (USP) this can allow you to redefine your offering not in terms of price, but in terms of the nature […]