6 ways to build a loyal customer base

6 ways to build a loyal customer base

“In business, I look for economic castles protected by unbreachable moats” – Warren Buffett Buffett describes an attractive business investment as a castle with an impenetrable moat of protection. To be a viable proposition, a business needs solid foundations and a strong leader. It also needs differentiators which make it stand out from the crowd […]

How to retain staff when selling your business


Retaining staff and key employees is crucial to a successful business exit and achieving maximum value from your business sale. If essential members of staff were to leave your business either before or immediately after its sale, this could destabilise operations and impact business continuity. Something a buyer will be very aware of. When potential […]

Are you a business owner or a business manager?

Are you a business owner or a business manager

Breaking the managerial mindset is crucial if you are serious about adding value to your business. When you try to be a business owner and a business manager at the same time you end up spreading yourself too thinly, which could be detrimental to what your business is worth. Being a business owner means taking […]

The 6 ingredients of a scalable business model

Author’s Note: This article was originally posted on the 16th of July 2018 and has been completely revamped and updated to keep up with the changes. Whenever you think about growing your business, it’s likely that what you actually want is a scalable business. Because scalability is not simply about growth. We all want our businesses […]

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